Privacy Policy

Privacy Policy
Last Updated: 25th August 2025

EW Group Sdn Bhd [202401006770 (1552620-U)] (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage the personal data of our clients and website visitors in compliance with the Malaysian Personal Data Protection Act 2010 (PDPA).

  1. Information We Collect
    We may collect, store, and process the following types of personal data:
    • Identification Information: Full name, passport/IC number, date of birth, nationality, photographs.
    • Contact Information: Address, email, phone number.
    • Financial Information: Bank statements, income details, payment information (processed securely).
    • Professional Information: Employment details, job title, qualifications, CV.
    • Technical Data: IP address, browser type, pages visited on our website (via cookies).
  1. How We Use Your Information
    Your data is used for the following lawful purposes:
    • To provide our services (company incorporation, visa processing, accounting, etc.).
    • To verify your identity and process payments.
    • To communicate with you regarding your inquiries and applications.
    • To comply with legal and regulatory obligations (e.g., SSM, Immigration, LHDN).
    • For internal record keeping and administrative purposes. 
  1. Disclosure of Your Information
    We may share your personal data with:
    • Government Agencies: To submit applications to SSM, Immigration Department of Malaysia (JIM), LHDN, EPF, SOCSO, etc., as required for your service.
    • Third-Party Service Providers: Banks, legal advisors, courier services, and other partners essential to fulfilling our service contract with you. We ensure they adhere to confidentiality obligations.
    • Where Required by Law: If required to disclose by any applicable law, regulation, or legal process.

We will not sell, trade, or rent your personal data to third parties for marketing purposes.

  1. Data Security
    We implement appropriate technical and organizational security measures to prevent unauthorized access, loss, or misuse of your personal data.

  2. Your Rights Under the PDPA
    You have the right to:
    • Request access to and correction of your personal data.
    • Request limitation or withdrawal of consent to process your data (note: withdrawal may affect our ability to provide services).
    • Inquire about the policies and procedures we use to safeguard your data.

To exercise these rights, please contact our Data Protection Officer at info@ewgroupmy.com.

  1. Retention of Personal Data
    We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by Malaysian law.
  1. Changes to This Policy
    We may update this policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.